Start the day with a group walk, run, yoga, or hit the gym or pool on your own.

Receive your badge and swag. Then fuel up for the day with breakfast, coffee and mingling.

We’ll kick off the Jane Retreat with Ali and Trev, who will set the tone for our time together by reflecting on where we’ve been, where we’re headed, and what this retreat is all about. From there, Kiki will guide us through our Retreat Norms—a light but grounding session designed to help us all show up with intention, kindness, and curiosity. It’s a chance to align on how we want to be together this week and create the kind of space where connection, growth, and—of course—delight can happen.

Grab a pen and get reflective! In this hands-on session, you’ll create a visual map of the relationships that shape your work at Jane—who you collaborate with, where your strongest connections live, and where you might want to build a few new bridges. Walk away with fresh insight, a renewed sense of connection, and one small action to strengthen your web during the retreat. No art skills required—just a curious mind.

Refuel and recharge with snacks and coffee.

Curious about how AI fits into the future of our work at Jane? This session will explore how we're thinking about generative AI—both from a strategic leadership perspective and in practical, day-to-day ways. We’ll kick things off with Ali sharing how we view AI at Jane, then move into three breakout sessions designed to help us explore how genAI can support and enhance the work we do. This session is part inspiration, part hands-on workshop, and a chance to imagine how AI might help us spend more time doing the parts of our jobs we really love.

AI tools like ChatGPT are transforming how people work—but have they transformed the way you work?
In this hands-on workshop, Matt will help you reimagine your daily tasks through the lens of AI. You’ll explore practical uses of ChatGPT to respond to customer emails, map out your day, distill complex information, and even draft multi-page proposals in minutes.
Whether you’re just getting started or looking to level up your use of AI, you’ll walk away with easy, time-saving techniques to boost your productivity and unlock new ways of working.

Mark will guide you through today’s cutting-edge AI topics, showing they’re more approachable—and more valuable—than you might imagine. You’ll explore how to thoughtfully incorporate AI into product development, uncover practical ways AI can help solve genuine customer problems, and learn to build products your customers didn’t even know were possible. Join us to discover how AI can elevate your products, creating delightful experiences that truly resonate.

Hear from some of our Developers on how they're leveraging AI to accelerate their day to day tasks to do more, cool things, faster. We'll be sharing out what those tools are ahead of time so you can follow along yourself if you like.

• AI in the Dev team intro by Jared
• Researching using Notebook LM by Bdon
• Using output of a non-AI tool to feed to AI to help by Evandro
• Self-code reviews before sending it to CI by Evandro
• Working more effectively with databases with AI by Will
• Working with legacy code - the old way of working to new way of working with Gemini by Matt
• Creating Unit tests with AI in Windsurf by Phil
• Having Github Actions automatically turn tests from red to green by Alonso

Refuel, recharge and relax during an outdoors lunch break.

Welcome Back!

Join our Support team for a behind-the-scenes look at what it means to support Jane customers. In this real-time conversation deep dive, you’ll observe the team in action during actual customer interactions, with opportunities to ask questions and explore how we help the helpers every day. This session is a powerful reminder of the care, empathy, and nuance behind great support. You’ll see how our team navigates complex situations, celebrates customer wins, and advocates for improvements across Jane. It’s also a chance to tune into what’s top of mind for our customers and reflect on the role we each play in shaping their experience. Whether you’re new to Jane or have been here for years, this is a meaningful opportunity to reconnect with our mission: helping the helpers.

Refuel and recharge with snacks and coffee.

Come meet some of our amazing customers and ambassadors as they share their stories of building thriving practices—and how Jane supports them along the way. This conversation will dive into real-world examples of what's working well, where they see room for improvement in Jane, and what they’re hearing from their own communities. We’ll also explore how Jane plays a key role in helping them manage their work, from streamlining processes to enhancing client care. Bonus: we’ll be recording this session live as an episode of Radio Front Desk!

End of Day 1 of the Retreat.

Everyone gathers to take a snap shot of everyone together.

Start the day with a group walk, run, yoga, or hit the gym or pool on your own.

Fuel up for the day with breakfast, coffee and more mingling.

Get ready to level up your Insights experience! In this workshop we’ll move beyond the self-awareness you’ve built from your individual profiles to explore the full spectrum of colour energies that shape how we show up—and how we see others. You’ll gain fresh perspectives on your teammates by appreciating the rich blend of energies we each bring, deepening your understanding of how your team operates and thrives. With a focus on team awareness and effectiveness (and a good dose of fun), this session will help you unlock new ways to collaborate, connect, and grow together.

Spend time doing fun activities and/or hanging out with your fellow Janers.

Evening celebration with music, games, activities and more all over the outdoor area of the hotel.